Cheap a Inside the Magic Kingdom : Seven Keys to Disney's Success Go Buy Now!

	Product Description: Look in Mickey's Briefcase . . . Now, an outsider takes you inside the incredible Disney service culture and presents simple, powerful concepts in a fun, memorable way that just may change the way you conduct business. Based on hours of interviews and discussions with present and former Disney employees, Inside the Magic Kingdom discloses the secrets behind Disneys success . . . and explains why, of its more than 30 million guests each year, over two-thirds are repeat customers. This upbeat, easy-to-read book illustrates clear, solid principles with examples that are well-known to Disney insiders but virtually unknown to outsiders until now. Buy Inside the Magic Kingdom : Seven Keys to Disney's Success Free Shipping. Save up to 60% Find Inside the Magic Kingdom : Seven Keys to Disney's Success Prices at $13.60 Free Shipping New! Latest styles for the Season.

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Rating : - What makes the Magic Kingdom Magic!
Tom Connellan does an excellent job of explaining what makes the Magic Kingdom Magic by distilling the ingredients of Disney's success into seven powerful lessons. They are:

Lesson 1: The competition is anyone the customer compares you with
Lesson 2: Pay fantastic attention to detail
Lesson 3: Everyone walks the talk
Lesson 4: Everything walks the talk
Lesson 5: Customers are best heard through many ears
Lesson 6: Reward recognize and celebrate
Lesson 7: Xuxryonx makxs the diffxrxncx (exchange E for X)

In the beginning of the book Connellan states: "This book is about how to take yourself, your team, and your company to the next level of customer satisfaction. One of the best ways to do that is with a good business model. And Disney is one of the best models there is--especially the magic kingdom." He delivers with the contents of the book. Simple to read but extremely powerful, the concepts in this book can be applied to almost any business...especially service organizations.

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